You can get Apple-certified repairs and service at an Apple Store or one of our Apple Authorized Service Providers. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
Hardware service may no longer be available for older iPhones. Contact your local provider to inquire about available service options.
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty or consumer law.
If you have AppleCare+, it includes two incidents of accidental damage that you can use to cover screen repair or other types of damage to your iPhone, such as liquid damage or back glass. Each incident has a service fee. If you don’t have AppleCare+, you’ll pay the out-of-warranty fee for that type of repair.
Screen damage (front)
Screen damage (froBack glass damage (iPhone 12 and iPhone 13)*nt)
Any other damage
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.
All of these locations use genuine Apple parts to ensure that your screen works like new after it’s repaired. Some locations offer same-day service.
You can get your iPhone battery replaced at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. Our authorized locations use genuine Apple parts.
The Apple Limited Warranty covers a battery that fails from an issue in manufacturing, but it doesn’t cover batteries that wear out from normal use. The cost to replace a battery depends on your iPhone model and if the issue is covered by warranty, an AppleCare plan, or consumer law.
If your iPhone is covered by an AppleCare plan and the battery holds less than 80 percent of its original capacity, we’ll service your product at no charge.
Do you need a repair for other issues like the Home button or liquid damage?
Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
All prices are in Arab Emirates Dirham (AED) and include VAT. If the issue with your iPhone was caused by certain damage (such as severe damage not covered by the Apple warranty or AppleCare+), you might have to pay the full replacement value.
Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.
Before you get service for your iPhone, you’ll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn’t cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there’s an error in our records. If our warranty, your AppleCare plan, or consumer law don’t cover your repair, you’ll pay out-of-warranty fees.
Your country or region might have consumer-protection laws for some repair issues.
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
